For most companies it is no longer acceptable to learn they have a server problem, site is not responding or mail problem by receiving a call from one of their customers. In fact, companies those view their mails, web applications, servers and internal computer operations as being mission critical want to be warned well in advance so they can take preventive/corrective action before a problem impacts customers or employees.
Server Monitoring
Our Server Monitoring service is a proactive monitoring system aimed to warn the customer of problems in advance so as to take corrective action in a timely manner.
"Our monitoring system is installed in a separate data center outside of the core server farm structure and proactively monitors all servers and their services."
We have implemented a rigorous 100 checkpoints server monitoring system by which we are able to monitor all aspect of server and web application to ensure highest level of customer satisfaction
Few important part of our monitoring system are mentioned below:
- Monitor both external & intranet applications
- Get notified when web sites are not responding
- Ensure each server in a web farm is up and serving pages
- Service level Monitoring
- Server Performance Monitoring
- Bandwidth Monitoring
Real Time CPU, Memory, Disk Monitoring
Each and every Services Monitoring
Alert Notification
Email - a regular email alert message with Worldwide coverage and customizable contents, which includes details about the error, when it occurred, which location detected it, traceroute in case of connectivity error and other helpful information to quickly troubleshoot a problem. Email alerts are and free of charge.
SMS (text message) - a text message to a cellular phone with Worldwide coverage and customizable contents which includes details about the error, when it occurred, which location detected it and other helpful information to quickly troubleshoot a problem. We maintains multiple SMS Gateways for improved Global coverage and fast alert delivery times.
Instant messenger - an instant message alert with Worldwide coverage will be sent, which contains customizable contents with details about the error, when it occurred, which location detected it and other helpful information to quickly troubleshoot a problem. Currently we cover MSN, Yahoo, ICQ and Jabber instant messengers. More Instant messenger clients will be added in the near future. Instant messenger alerts are and free of charge.
Server Management
Our Server management services include management of web related server infrastructure including setup, enhancement, implementation and support of those systems. Some of key service activities are given below:
- Initial Server setup and configuration
- Performance monitoring and optimization
- Patches updates
- Security monitoring
- Database software setup and maintenance
- Control panel setup and maintenance
- Any other software as ordered setup and maintenance
- Backup methodology
- Disaster recovery
- Client facing issue resolution and support
Contact us now to outsource your server management & monitoring works and rest be assured a complete peace of mind.